It is best to call your pharmacy before going to pick up your medicine to be sure it is ready; we unfortunately don’t have the resources to let all of our patients know when we have completed their requests.
If you are requesting a prescription for a new problem or a recurring problem that has not been an issue for awhile, we will likely request an office visit first. We cannot effectively, or in some cases safely, prescribe treatment over the phone.
In most cases you will be required to schedule an appointment with us before any referral is made so we can evaluate your needs and facilitate the referral process. This is often true even if another provider such as an emergency room physician or specialist has recommended the referral. Please allow as much time as possible for us to see you, determine your referral needs, and work through the often time-consuming process of obtaining an insurance referral.
Please be aware that co-payments are collected prior to your office visit and are expected at the time of service. For your convenience we accept MasterCard and Visa as well as personal checks and cash.
We work with a local Maine company to manage our insurance claims submissions and help track patient accounts. They are friendly and helpful; please call them with any billing questions at (207) 846-8722.
For more details about our payment policies as well as miscellaneous charges that may apply, please click on the items below: