For scheduled appointments, we partner with an appointment reminder service called Clienttell. A few days before your scheduled appointment you will receive a reminder call about your upcoming appointment. When you confirm, we know to look forward to seeing you. If the appointment is no longer needed or needs to be put off you can alert us through this convenient service.
In an effort to minimize one of the reasons that appointment schedules can get thrown off, we ask that you arrive a few minutes early for your scheduled appointment, allowing extra time if you are a new patient. If you are late for your appointment we will make every attempt to accommodate you; however, in fairness to other scheduled patients who arrived on time, we reserve the right to reschedule your appointment.
If you are unable to keep your appointment please try to cancel or reschedule as soon as possible so we may offer the appointment to someone else needing to be seen.
In most cases you will be required to schedule an appointment with us before any referral is made so we can evaluate your needs and facilitate the referral process. This is often true even if another provider such as an emergency room physician or specialist has recommended the referral. Please allow as much time as possible for us to see you, determine your referral needs, and work through the often time-consuming process of obtaining an insurance referral.